Frequently Asked
Questions
Starting mental health care often comes with questions. Find quick answers about care,
appointments, insurance, medications, and practice policies at CopeWell Psychiatry & Wellness.
Getting Started
How do I know if CopeWell Psychiatry is a good fit for me?
CopeWell provides psychiatric care for adults experiencing depression, anxiety disorders, ADHD, OCD, bipolar disorder, PMDD, insomnia, trauma and PTSD, stress, and burnout. Services include psychiatric evaluation, medication management, integrative psychiatry, ADHD testing, genetic testing, and Spravato® treatment.
Not sure where to start? Schedule a complimentary 15 minute consultation to see if CopeWell Psychiatry is a good fit for your needs.
What should I expect at my first appointment?
Do you offer in person and telehealth appointments?
What ages do you treat?
CopeWell Psychiatry primarily provides psychiatric care for individuals ages 17 to 64.
What does integrative psychiatry mean?
Do you provide therapy?
Medications and Prescriptions
Do you prescribe controlled medications?
What is your prescription and refill policy?
Medication changes and refills are best addressed during scheduled visits. Follow up appointments are generally required every 30 to 90 days, depending on your treatment needs and medications.
Controlled medications require monthly visits, PDMP review, and periodic drug screening when appropriate. Automatic refills are not provided for controlled medications. Refills require an appointment, so please plan ahead to avoid running out, as CopeWell Psychiatry does not provide emergency refill services.
Are there services or treatments CopeWell Psychiatry does not offer?
CopeWell Psychiatry does not provide primary treatment for conditions requiring specialized or higher levels of care, including primary psychotic disorders, schizophrenia, Â personality disorders, autism, TBI, and active substance use disorders.
We also do not provide emergency or crisis care, benzodiazepine management, or controlled medications for patients receiving opioid agonist treatment.
Insurance and Payment
Do you accept insurance?
What if you do not accept my insurance?
Appointments and Policies
How often will I need follow up appointments?
What happens if I miss an appointment or cancel late?
Please provide at least 24 hours notice when canceling or rescheduling. Late cancellations and missed appointments are charged 100% of the scheduled appointment fee and are not billed to insurance.
Arriving more than 10 minutes late may result in cancellation of your appointment. Repeated missed or late cancelled appointments may result in discharge from the practice.
Do you complete FMLA, disability, ESA, or other paperwork?
How do I contact my provider between appointments?
What should I do if I am experiencing a mental health emergency?
CopeWell Psychiatry & Wellness is not an emergency or crisis service. If you are unable to keep yourself safe, have suicidal or homicidal thoughts with intent or a plan, or are experiencing another psychiatric emergency, call 911 or go to the nearest emergency department. You may also call or text 988 for the Suicide & Crisis Lifeline.